8 Ways Management Teams
Lead Their Companies
by Paul DiModica
Working with ten of thousands
of salespeople and hundreds of companies during
the last ten years, at Value Forward Network we
have identified 8 common types of management
styles. These management descriptions are not
always reflective of the company size but more
on how they manage their firm.
Each of the 8 management
models, have positive and negative attributes
both for the sales team that sells for them and
the management team that leads them.
Understanding the mode your firm is in and the
leadership approach your senior executives are
taking helps you as a salesperson understand why
certain actions or non-actions take place.
Conversely, if you are part of the management
team, you need to see how your sales team sees
your leadership directions.
To help you decide where you
are in the business model, review these
organizational descriptions to determine where
your company fits.
-
Maintenance Management Model,
Family-Run
Often top
line revenues are flat or decreasing for
three years or more. This leadership model
is a family-run business where usually more
than one family member (husband/wife;
father/daughter; mother/son, etc.) is or has
been on the payroll and the company is 10+
years old. Instead of investing in their
business assets (sales, marketing,
operations, technology), management is
milking cash-flow to use the company's
revenue stream as a planned retirement
program. Often these executives take long
vacations, don't come to the office very
often, and generally just cruise along. This
management style, rightly earned by the
principals who took the business risks to
start the company, has a negative impact for
the sales team members seeking to maximize
their income and sales opportunities in a
growth-directed firm.
Growth Mode Management Model,
Family-Run
Unlike
the maintenance mode model, this management
team (although dominated by family members)
understands that they must invest in their
future either to propitiate future
generations of family cash-flow
contributions or just the desire to be more
successful. It is often a positive work
environment for the sales team and
compensation plans are competitive or more
generous than Global 1000 companies. This
leadership style can provide a great place
to work, but may limit senior management
promotions due to family members' ownership
and extended employment opportunities for
upcoming generations.
Investor/Wall Street Management
Model
This
management team drives their company based
on the commitment they have made to their
VC's, private investors, or Wall Street.
They invest in their employees based on how
close the company has hit their financial
obligations, or milestones. If they miss
their business numbers, they adjust the
salesperson head count regardless of how
close the reps are to their sales quota.
This business model is driven by executives
who seek financial confirmation, not an
understanding of how those numbers are
achieved. This leadership style is
emotionally reactive and driven by
management's sense of their own employment
security, rather than planned business
logic.
Global 1000 Farmer Management Model
Most
Global 1000 firms use a farmer management
style of leadership. Instead of taking
calculated risks, their corporate
bureaucracy overwhelms them and they just
focus on selling more products and services
into their existing customer base. It is a
short-term leadership model, easy to
implement, and cautious in its approach, yet
it creates an artificial perception of
success controlled by the current customers'
ability to buy. For sales team members, it
is usually an easy sales model to function
under. Usually compensation is not
competitive with more aggressive players and
compensation is limited in the long-term as
customers buy less. Companies in this mode
focus more on brand selling than new inbound
lead generation.
Global 1000 Hunter Management Model
This is
the management model of choice, not common,
but definitely on the rise internationally
and to some degree domestically here in the
U.S. Characteristically, this management
style continues to make investments in new
business process, new products and services,
and company acquisitions that open up new
markets and additional offerings. This is a
great work environment for salespeople
because their compensation plans are usually
very aggressive and these companies supply
team members with all of the marketing and
support services they need to sell more.
Technology Superiority Management
Model
The
technology superiority management model is
dominated by a CEO/Founder executive that
has a background or education in technical
areas and actually believes that superior
technical capabilities in today's market is
why prospects buy. This is a difficult sales
management model to operate under because
the senior management team does not
understand sales or marketing methodology
and just expects salespeople to just sell.
Often this leadership focuses on building
better technical offerings without studying
market demand or market gaps and assumes
that if they build it, prospects will buy.
Compensation for salespeople in this style
of company is usually average or slightly
below average as executives spend a
disproportionate amount of revenue on R&D.
Entrepreneur Growth Management Model
Like its
sister management model, Global 1000 Hunter
Model, the entrepreneur growth management
model is an aggressive leadership process
that actively seeks to grow their companies
based on continuous process improvement and
alignment of sales, marketing, strategy and
R&D. It is often led by a founder who is
seeking fast growth, but not interested in
an IPO in the short-term. This is a great
company to work for because they usually pay
their salespeople very well, support their
departments with a strong esprit de
corps attitude, and provide upward
mobility based on achievement.
Hybrid Management Model
This model is usually a
combination of Entrepreneur Growth
Management and a Growth Mode Management
Model Family-Run or an Investor/Wall Street
Management Model. Either way, it's a
positive environment for salespeople seeking
to sell in a dynamic environment and receive
compensation based on their value not some
arbitrary calculation.
If you are a sales team
member, review these 8 management models to
determine if your company's leadership meets
your needs.
If you are a CEO, review
these 8 management models to determine how your
leadership style affects your sales team.
"Most
business failures do not stem from
bad times. They come from poor management,
and bad times just precipitate the crisis."
Thomas P. Murphy
To your success,
Rick Erling
About Rick Erling
and The CxO Group
Rick Erling is CEO and
Founder of The CxO Group, LLC. We are a
managing partner of the Value Forward
Network and have consulting partners in five
countries making us one of the world's
largest management consulting groups focused
on helping companies increase corporate
revenue capture.
We work with senior executive teams to
integrate sales process, marketing
methodology, corporate strategy and
financial management into one outbound
revenue capture program to increase
corporate revenue. We do this by assessing
the value your customers see and the value
you think you have and then measure the
"value variance" gap between the two. Once
we have identified the "Value Variance"
between the two, we then make appropriate
strategic and tactical recommendations on
your corporate strategy and marketing
programs to close the gaps. When this is
completed, we then train your sales team to
sell to management more effectively using
techniques that are linked to our
recommendations.
Top-performing organizations are increasing
their companies' revenue, within a
constricted economy, by investing in revenue
growth acceleration strategies.
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